Cancellation Policy
- 24+ hours before your appointment: Free cancellation with a full refund.
- Less than 24 hours before: 100% cancellation fee.
- Within 1 hour of booking: Free cancellation if your appointment has not started, even within 24 hours.
- No-shows: 100% cancellation fee.
Eligible refunds will be issued to your original payment method.
Changes & Late Arrivals
Rescheduling is free, even within 24 hours. Please use the links in your confirmation email to cancel or reschedule.
If you arrive late, your session may be shortened without a reduction in the booking fee.
About Your Appointment
Appointment times include consultation, assessment, and treatment.
Not sure which to choose? We recommend 90 minutes.
A focused session for those with one main concern or limited time. Suitable for neck pain, shoulder tension, lower back pain, headaches, or fatigue. Please note that consultation and assessment are included in the 60-minute appointment.
Our recommended course, especially for first-time visitors. This 90-minute session allows more time for consultation, assessment, and personalized treatment, combining Japanese acupuncture with traditional Seitai (Japanese manual therapy). Ideal for chronic pain, multiple concerns, or those seeking more comprehensive care.
Our most comprehensive session, offering extra time for detailed assessment and personalized care. Combining Japanese acupuncture and traditional Seitai (Japanese manual therapy), this extended session allows for a more thorough and unhurried approach tailored to your needs. Ideal for those with multiple concerns or anyone wishing for a longer, more relaxed treatment experience.